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Privacy Policy

Last updated: 2025-01-01

1. Data Controller

The data controller for personal data is Chiara Gandolfo, resident in Cremona (Italy), conducting business under the trade name "Khulula Viaggi".

For any requests relating to the processing of personal data, you may contact the data controller at: privacy@khululaviaggi.it.

2. Data collected

We collect the following types of personal data:

  • Contact data: name, surname, email address, phone number, voluntarily provided through the contact form.
  • Navigation data: IP address, browser type, operating system, pages visited, automatically collected through server logs.

3. Purposes of processing

Personal data is processed for the following purposes:

  • Responding to information requests and quotes submitted via the contact form.
  • Fulfilling contractual and pre-contractual obligations.
  • Complying with legal obligations.

4. Legal basis

Data processing is based on the controller's legitimate interest (Art. 6(1)(f) GDPR) for handling contact requests, and on the performance of pre-contractual measures taken at the data subject's request (Art. 6(1)(b) GDPR) for quote requests.

5. Data retention

Personal data is retained for the time strictly necessary to fulfil the purposes for which it was collected and in any case no longer than 24 months from the last contact.

6. Rights of the data subject

In accordance with Regulation (EU) 2016/679 (GDPR), you have the right to:

  • Access your personal data (Art. 15).
  • Obtain rectification of inaccurate data (Art. 16).
  • Obtain erasure of data (Art. 17).
  • Object to processing (Art. 21).
  • Request restriction of processing (Art. 18).
  • Request data portability (Art. 20).
  • Lodge a complaint with the supervisory authority (Garante per la Protezione dei Dati Personali).

To exercise these rights, you may contact the data controller at: privacy@khululaviaggi.it.

7. Cookies

This website uses only technically necessary cookies for its functioning. I do not use profiling cookies or third-party cookies for advertising purposes.

8. Security

We adopt appropriate technical and organisational measures to protect personal data from unauthorised access, loss, destruction or unauthorised disclosure.

9. Changes to this policy

We reserve the right to update this policy at any time. The updated version will be published on this page with the date of last update.